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RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from citrusstrokes.com. If for any reason you are not satisfied, we offer a hassle-free return policy within 14 days of delivery. To initiate a return, please contact us with your order number and reason for return. Once we receive your returned item, we will inspect it and issue a refund to your original payment method. Please note that shipping costs are non-refundable. If you received a damaged or defective item, please contact us immediately and we will provide a replacement or issue a refund. We do not accept returns or exchanges for custom orders or sale items.

RETURN & EXCHANGE POLICY

We use a variety of shipping carriers depending on the destination and size of the order. Our preferred carriers include DHL, FedEx, and UPS. If you have a preference for a specific carrier, please contact us before placing your order and we will do our best to accommodate your request.

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